Terms & Conditions of Sale

MICCHO LTD (trading as "FuelMarble")  ·  Co. No. 17197924  ·  124 City Road, London, EC1V 2NX, United Kingdom

Version: United Kingdom  ·  30 April 2026  ·  Governing Law: England & Wales

Commercial purchasers only. These Terms apply exclusively to sales to persons acting in the course of a trade or business ("B2B Sales"). By placing an Order, the Buyer confirms it is acting in the course of a trade or business and that consumer protection legislation (including the Consumer Rights Act 2015) does not apply.

United Kingdom version. View the Canada version →  ·  United States version →

Contents

  1. 1. Interpretation, Application & Order of Precedence
  2. 2. Orders, Price & Payment
  3. 3. Delivery, Risk & Inspection
  4. 4. Product Compliance & Safety
  5. 5. Returns & Commercial Warranty
  6. 6. Reseller Obligations & Marketing Controls
  7. 7. Product Safety & Recalls
  8. 8. Protective Conditions (A–K)
  9. 9. Limitation of Liability
  10. 10. Indemnification
  11. 11. IP, Confidentiality, Data Protection & Force Majeure
  12. 12. Governing Law, Disputes & General

1. Interpretation, Application & Order of Precedence

In these Terms:

  • •"MICCHO LTD" and "FuelMarble" each refer to MICCHO LTD (trading as "FuelMarble"), a company incorporated in England and Wales (Co. No. 17197924), registered office 124 City Road, London, EC1V 2NX, United Kingdom ("Seller").
  • •"Buyer" means the business purchasing the Product.
  • •"Contract" means the Order Confirmation issued by the Seller.
  • •"Product" means the FuelMarble fuel-efficiency ceramic device.
  • •"Purchase Price" means the confirmed price exclusive of VAT.
  • •"Specification" means the written technical specification provided by the Seller to the Buyer at or before the date of Order Confirmation, as may be updated by written agreement.
  • •"Insolvent Event" means liquidation, administration, receivership, or analogous event under English law.

These Terms apply exclusively to B2B Sales. By placing an Order, the Buyer warrants it is not a consumer as defined under the Consumer Rights Act 2015. MICCHO LTD reserves the right to cancel any Order and refund the purchase price where it reasonably concludes the purchaser is a consumer.

Order of Precedence

In the event of conflict between documents, the following order applies (highest authority first): (a) these Terms; (b) the Order Confirmation; (c) any quotation issued by the Seller; (d) any Buyer purchase order or invoice. Any Buyer terms attached to or referenced in a purchase order are expressly excluded and have no effect.

2. Orders, Price & Payment

Quotations are valid for 30 days and are not binding offers. A Contract is formed only upon the Seller's written Order Confirmation. The Seller may decline any Order at its discretion.

Order Cancellation: Once an Order is confirmed, it may only be cancelled with MICCHO LTD's prior written consent. The Seller will not unreasonably withhold consent, but may condition cancellation on the Buyer's payment of any reasonable costs incurred by the Seller up to the date of cancellation (including production, handling, and any third-party commitments). Cancellation charges will be notified to the Buyer in writing before they apply.

Pricing: Prices are exclusive of VAT and all applicable taxes. MICCHO LTD may adjust prices for future orders (not yet confirmed by Order Confirmation) by giving the Buyer at least 14 days' written notice. No price adjustment shall apply to any Order already confirmed by the Seller prior to the date the notice takes effect.

Payment: Net 30 from invoice date for approved credit accounts; payment in full before dispatch for new or unapproved accounts. Invoices are payable in full without deduction or set-off, except where the Buyer has a bona fide, undisputed, and quantified cross-claim that the Seller has acknowledged in writing. Overdue amounts accrue interest at 8% per annum above the Bank of England base rate, together with statutory compensation and reasonable recovery costs, pursuant to the Late Payment of Commercial Debts (Interest) Act 1998.

3. Delivery, Risk & Inspection

Delivery dates are estimates only; time is not of the essence. Risk in the Products passes to the Buyer on delivery to the carrier (FCA Seller's premises, Incoterms 2020). Title passes on receipt of cleared payment in full.

Inspection on Receipt: The Buyer must inspect the Products promptly on receipt. Any claim for visible transit damage or short delivery must be notified to the Seller in writing, with supporting evidence, within 5 business days of receipt. Failure to notify within this period constitutes deemed acceptance only in respect of visible transit damage and short delivery that would have been apparent on reasonable inspection at the time of receipt. This deemed acceptance does not apply to latent defects not discoverable on reasonable inspection, which remain subject to the warranty and claims process in Clauses 5 and 8.

4. Product Compliance & Safety

MICCHO LTD warrants that the Product is placed on the UK market in compliance with applicable UK product safety legislation, including but not limited to the General Product Safety Regulations 2005, as applicable. MICCHO LTD will maintain such technical documentation, declarations of conformity, and UKCA/CE marking as are required by applicable UK and Great Britain market access rules for the Product category.

The Buyer acknowledges that FuelMarble is an aftermarket accessory that interacts with a vehicle's coolant system and is not an OEM component. The Buyer is responsible for confirming that installation of the Product is consistent with any obligations under the Motor Vehicle Block Exemption Order 2023 and applicable vehicle warranty terms. MICCHO LTD does not represent that the Product carries type approval or OEM certification.

5. Returns & Commercial Warranty

Performance Guarantee: 30-day refund available where the Product is correctly installed in the coolant reservoir, a minimum of 200 km has been driven post-installation, and no measurable improvement in fuel efficiency is observed. Return shipping is at the Buyer's cost. No statutory right of cancellation applies to B2B purchases.

Defective Products: Written notice with photographic or other reasonable evidence must be given to MICCHO LTD within 5 business days of receipt. MICCHO LTD's election at its sole discretion: repair, replacement, or credit/refund of the Purchase Price. This is MICCHO LTD's entire liability for defective Products on delivery. All returns require prior written RMA authorisation; unauthorised returns will be refused.

Exclusion of Implied Terms: Except as expressly set out in these Terms, all conditions, warranties, and other terms implied by statute or common law are excluded to the fullest extent permitted by law, including (without limitation) any implied terms of satisfactory quality, fitness for a particular purpose, or correspondence with description under the Sale of Goods Act 1979. For the avoidance of doubt, nothing in these Terms excludes or limits the Seller's liability for breach of the implied term as to title and quiet possession under section 12 of the Sale of Goods Act 1979.

Vehicle Manufacturer Warranty: Under the Motor Vehicle Block Exemption Order 2023, a manufacturer cannot void a vehicle warranty solely on the grounds that an aftermarket accessory has been fitted, without demonstrating a direct causal link to the relevant fault. MICCHO LTD accepts no liability for third-party vehicle warranty decisions; however, MICCHO LTD will provide reasonable written assistance to Buyers seeking to demonstrate compliance with the MV-BEO 2023 where this is within its knowledge.

6. Reseller Obligations & Marketing Controls

Buyers who resell or distribute the Product ("Resellers") are subject to the following additional obligations:

Performance Claims

Resellers shall not make any representation, warranty, or claim regarding the Product's fuel-saving performance, compatibility, or results that exceeds or is inconsistent with MICCHO LTD's current official written materials. Any performance claims must be based solely on the Seller's published case studies and specifications and must include the disclaimer that results vary by vehicle and conditions.

Installation Instructions

Resellers must provide end customers with the Seller's current written installation instructions at the point of sale or delivery. Resellers shall not modify, translate, or summarise installation instructions without the Seller's prior written consent.

Consumer Sales

Where a Reseller sells the Product to a consumer (an individual purchasing other than in the course of a business), the Reseller is solely responsible for compliance with all applicable consumer protection legislation, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. MICCHO LTD accepts no liability arising from a Reseller's consumer-facing sales or representations.

Pass-Through of Terms

Resellers shall not make representations to end customers that exceed the protections set out in these Terms and shall include appropriate liability limitations in their own customer-facing terms.

MICCHO LTD reserves the right to suspend or terminate a Reseller's account where it becomes aware of material breach of these obligations. MICCHO LTD shall not be liable for any loss suffered by a Reseller arising from corrective action taken in good faith under this clause.

7. Product Safety & Recalls

The Buyer shall promptly notify MICCHO LTD in writing at info@fuelmarble.com of any safety incident, reported injury, property damage, or product failure involving the Product that comes to the Buyer's attention, providing all available details including batch/lot numbers and installation circumstances.

In the event of a product safety issue or recall notified by MICCHO LTD:

  • •The Buyer shall immediately cease distribution of the affected batch and comply with all reasonable instructions from MICCHO LTD regarding withdrawal, return, or disposal.
  • •The Buyer shall preserve any affected Products and relevant documentation pending collection or further instruction.
  • •Neither party shall make public statements regarding a safety issue or recall without prior written agreement, except as required by applicable law or regulation.

MICCHO LTD shall cooperate fully with any regulatory investigation or product safety authority inquiry relating to the Product and shall keep the Buyer reasonably informed of any mandatory recall or corrective action that affects Products already supplied.

8. Protective Conditions — All Warranty & Liability Claims Subject To

The following conditions apply to all warranty and liability claims. Failure to satisfy any applicable condition may reduce or void the relevant claim to the extent the non-compliance was material and caused or contributed to the loss in question.

A. No Guarantee of Specific Results

FuelMarble does not warrant any specific MPG improvement, fuel saving percentage, or measurable performance gain. Results vary by vehicle age and condition, engine type, driving style, load, route, ambient temperature, fuel quality, tyre pressure, and maintenance history. Published case studies and indicative figures are observed outcomes in specific conditions and do not constitute a warranty. The 30-day performance guarantee is the sole remedy where no benefit is observed.

B. Installation Compliance — Void if Not Followed

CRITICAL: FuelMarble MUST be installed in the coolant reservoir ONLY. Installation in any other location immediately voids all warranties and liability claims.

Correct installation: place FuelMarble inside the coolant reservoir, refit the cap securely, and drive a minimum of 200 km after installation. Coolant level must be within the normal operating range at the time of installation.

MICCHO LTD will provide a formal written Installation and Safety Protocol covering cooling procedures, compatibility checks, and safety warnings. This Protocol forms part of these Terms and must be followed in full. The Protocol is available at fuelmarble.com or on request from info@fuelmarble.com.

Void locations: all warranties and claims are void for installation in the fuel tank, engine oil reservoir, brake fluid reservoir, power steering reservoir, or any location other than the coolant reservoir.

C. Vehicle Compatibility — Purchaser's Responsibility

It is the Buyer's responsibility to verify compatibility before installation. FuelMarble is designed for standard road vehicles with a conventional water-based liquid cooling system. No liability is accepted for installation in vehicles with non-standard or modified cooling systems, electric or fuel-cell vehicles, non-aqueous coolant, racing vehicles, or where the manufacturer prohibits aftermarket coolant additions. Fleet accounts must conduct a compatibility assessment before ordering.

D. Pre-Existing Vehicle Conditions

FuelMarble is not liable for losses attributable to pre-existing mechanical faults. The burden of proving, on the balance of probabilities, that the alleged damage arose after installation and was caused or contributed to by the Product (and not by a pre-existing condition) rests with the claimant.

As a condition of any claim, the Buyer warrants that at the time of installation the relevant vehicle:

  • •Was in sound mechanical working condition
  • •Had no known fault codes (DTCs) or dashboard warnings
  • •Had no history of overheating, coolant loss, head gasket failure, or coolant contamination
  • •Was not awaiting any outstanding service or repair

Where both a pre-existing condition and a Product defect contributed to the loss, MICCHO LTD's liability shall be limited proportionately to the extent of the Product's contribution.

E. Vehicle Eligibility Conditions (Commercial Fleet Accounts)

For fleet accounts, eligibility is condition-based. Breach of an eligibility condition voids coverage only where the breach was material to, and causatively connected with, the loss claimed. To be eligible for any warranty or liability claim, the following conditions should be satisfied at the time of installation:

  • •Vehicle Condition: no known engine or cooling system defects, active fault codes, or warning lights at time of installation. No maximum mileage threshold applies provided the vehicle meets this standard.
  • •Coolant Condition: no active contamination, leaks, or history of overheating in the 12 months prior to installation.
  • •Service Record: documented service within 24 months prior to installation or within the manufacturer's recommended service interval, whichever is applicable.
  • •No Outstanding Faults: no unresolved fault codes or mechanical issues at time of installation.

Failure to meet an eligibility condition does not automatically void all claims. Coverage shall be reduced or excluded only to the extent the non-compliance was material and causatively connected to the loss claimed. MICCHO LTD retains the right to request service records in connection with any claim.

F. Product Return & Coolant Sample — Required Where Reasonably Practicable

To the extent reasonably practicable, MICCHO LTD requires the return of the FuelMarble unit and a coolant sample before any damage claim is assessed. Where it is reasonably practicable to do so, the claimant must:

  • •Email info@fuelmarble.com and await written confirmation of the return address before dispatching any items.
  • •Return the FuelMarble unit in its original installed condition (do not clean or modify) to the confirmed address.
  • •Return a coolant sample of at least 250 ml drawn at the time of discovery of the alleged damage, sealed in a clean labelled container.

Items should be received by MICCHO LTD within 30 days of the alleged damage being discovered.

Where return of the unit or coolant sample is not reasonably practicable (for example because a third-party garage has already drained or disposed of the coolant), the claimant should notify MICCHO LTD promptly and provide such alternative evidence as is reasonably available. MICCHO LTD will not decline a valid claim solely on the grounds of impracticable return where the claimant has acted in good faith.

G. Technical Analysis — Independent Expert Determination

Upon receipt of the returned FuelMarble unit and any coolant sample, MICCHO LTD will arrange a technical analysis to determine whether a product defect exists. This process typically takes up to 30 business days.

Where the Buyer disputes MICCHO LTD's initial assessment, either party may refer the matter to an independent technical expert. The expert shall be appointed by agreement between the parties within 10 business days of a written request, or, in default of agreement, by the President of the Institute of the Motor Industry (or such other mutually agreed professional body). The expert's determination shall be final and binding on both parties, save in the case of manifest error. The costs of the expert shall be borne equally unless the expert determines otherwise.

If no defect attributable to the Product is found, the claim is declined and MICCHO LTD's further liability in respect of that specific claim is discharged. If a defect is confirmed, MICCHO LTD's obligation is to repair or replace the Product or refund the Purchase Price.

H. Claim Initiation — Written Notice Required

To initiate any claim alleging engine or vehicle damage, the Buyer must send written notice to info@fuelmarble.com (or by signed letter to the registered office) providing:

  • •Buyer name and order number
  • •Vehicle make, model, year, and odometer reading at time of installation
  • •Description of the alleged damage
  • •Installation date and location

Claims must be submitted within 30 days of the date on which the Buyer became aware, or ought reasonably to have become aware, of both: (a) the alleged damage or defect; and (b) a potential connection between the damage and the Product. MICCHO LTD will acknowledge receipt within 5 business days.

Informal notices via social media or third-party platforms do not constitute valid written notice but do not suspend the 30-day period. Retain proof of sending.

I. Purchase Price — Explanatory Note on Liability

For clarity, FuelMarble is a product with a retail price. It is not an insurance product, a vehicle warranty, or a guarantee against engine failure. The financial protections in these Terms are proportionate to the price paid for the Product. The operative maximum liability cap and its legally required exceptions are set out in Clause 9 below.

J. Certified Mechanic's Report — Required for Damage Claims

Any claim for engine or vehicle damage must be accompanied by a written diagnostic report prepared by an IMI-accredited, City & Guilds-qualified, or equivalent UK-qualified technician at a VAT-registered garage. The report must: identify the specific fault; state a professional opinion on its cause; and assess whether the fault pre-dates or post-dates FuelMarble installation. The burden of proving causation rests with the claimant.

K. Exclusion of Consequential & Indirect Loss

MICCHO LTD shall not be liable for special, incidental, or consequential damages, including: damage to any vehicle or engine; loss of use of any vehicle; towing or hire car costs; loss of earnings or business interruption; fleet insurance decisions; or any other indirect or consequential loss arising from the sale or use of the Product, even if MICCHO LTD has been advised of the possibility of such loss. This exclusion does not apply to losses that cannot be lawfully excluded, as listed in Clause 9.

9. Limitation of Liability

Nothing in these Terms limits or excludes MICCHO LTD's liability for: (a) death or personal injury caused by MICCHO LTD's negligence; (b) fraud or fraudulent misrepresentation; (c) any liability under the Consumer Protection Act 1987 in respect of defective products; (d) breach of the implied term as to title under section 12 of the Sale of Goods Act 1979; or (e) any other liability that cannot lawfully be limited or excluded under English law ("Non-Excludable Liabilities").

Subject to the Non-Excludable Liabilities above, MICCHO LTD's total aggregate liability to the Buyer under or in connection with any Contract — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed £1,000.

Excluded Losses:

Subject to Non-Excludable Liabilities, MICCHO LTD shall not be liable for: loss of profit; loss of revenue or anticipated savings; loss of business, contracts, or goodwill; wasted expenditure; business interruption; vehicle manufacturer warranty decisions; recall or re-installation costs; or any indirect or consequential loss of any kind, even if foreseeable.

The remedies in Clauses 5 and 8 are the Buyer's sole and exclusive remedies for defective or non-conforming Products.

10. Indemnification

The Buyer shall indemnify and hold harmless MICCHO LTD against all reasonable and directly incurred losses, damages, costs, and expenses arising from third-party claims that are caused by:

  • •The Buyer's negligence, wilful misconduct, or misuse of the Product
  • •Material breach of these Terms by the Buyer
  • •Unauthorised performance or compatibility claims made by the Buyer in breach of Clause 6
  • •The Buyer's sale of the Product to consumers without complying with applicable consumer protection legislation

This indemnity shall not apply to any loss or liability to the extent it arises from or is contributed to by: (i) MICCHO LTD's own negligence, fraud, or wilful misconduct; (ii) any defect in the Product for which MICCHO LTD is responsible; or (iii) MICCHO LTD's breach of these Terms. The Buyer's indemnity obligation is limited to directly incurred losses and does not extend to indirect, special, or consequential losses suffered by MICCHO LTD.

11. IP, Confidentiality, Data Protection & Force Majeure

Intellectual Property

All intellectual property rights in the Products, Specification, and FuelMarble brand remain vested in MICCHO LTD. The Buyer has a non-exclusive right to resell the Products in the ordinary course of business. No reverse-engineering, copying, or imitation of the Product or its technology is permitted.

Confidentiality

Each party shall keep the other's confidential information (including pricing and Specification) confidential for the duration of the Contract and for 3 years thereafter, unless required to disclose by law or regulation.

Data Protection

Both parties shall comply with UK GDPR and the Data Protection Act 2018. In processing warranty claims, MICCHO LTD will collect and process personal data including claimant names, vehicle registration numbers, and mechanic details ("Claims Data"). Claims Data is processed for the purpose of assessing and responding to warranty and liability claims, and is retained for a period of 6 years from the date of the claim to comply with limitation period obligations. Claims Data may be shared with independent technical experts appointed under Clause 8G and with MICCHO LTD's legal advisers, but will not be sold or disclosed to third parties for marketing purposes.

Claimants may request access to or deletion of their personal data by emailing info@fuelmarble.com, subject to MICCHO LTD's legal retention obligations. Full privacy notice: fuelmarble.com/privacy-policy.

Force Majeure

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control (including acts of God, regulatory action, war, pandemic, or supply chain disruption). If a force majeure event continues for more than 60 days, either party may terminate the affected Contract by written notice without liability.

12. Governing Law, Disputes & General

Governing Law

These Terms and all Contracts are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to the provisions below.

Dispute Resolution

The parties shall attempt in good faith to resolve any dispute by escalation to senior management within 30 days of written notice of the dispute. Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from the courts at any time, or from taking steps necessary to preserve a limitation period.

Entire Agreement & Non-Reliance

These Terms, together with the Order Confirmation and Specification, constitute the entire agreement between the parties and supersede all prior representations, negotiations, and agreements relating to the subject matter. Each party acknowledges that it has not relied on any representation, statement, or warranty not expressly set out in these Terms or the Order Confirmation. Nothing in this clause limits liability for fraudulent misrepresentation.

No Third-Party Rights

The Contracts (Rights of Third Parties) Act 1999 does not apply to these Terms; no third party has the right to enforce any provision.

Assignment

The Buyer may not assign or transfer any rights or obligations under these Terms without MICCHO LTD's prior written consent. MICCHO LTD may assign its rights and obligations to any affiliate or successor entity, provided such assignment does not materially reduce the Buyer's contractual rights or remedies under these Terms.

General

If any provision is found invalid or unenforceable, it shall be severed without affecting the remaining provisions. Failure by either party to enforce a right does not constitute waiver. Notices must be in writing and delivered to the addresses in the Contract.

MICCHO LTD (trading as FuelMarble)

Company No. 17197924  ·  124 City Road, London, EC1V 2NX, United Kingdom
fuelmarble.com · info@fuelmarble.com

United Kingdom version — England & Wales governing law · 30 April 2026. View the Canada version or the United States version. For consumer purchases, see the Return & Refund Policy.