Privacy Policy

Last updated: March 2026

Introduction

FuelMarble ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

You can browse our website anonymously without providing any personal information. We only collect personal data when you actively choose to provide it — for example, when placing an order or contacting us.

Information We Collect

We may collect the following types of information:

Automatically collected

  • •Browser type and version
  • •IP address
  • •Time zone setting
  • •Cookies and similar tracking technologies
  • •Pages visited and referral sources

Provided by you

  • •Name and address
  • •Email address
  • •Phone number
  • •Organisation name
  • •City / region
  • •Payment information (processed securely via Shopify — we do not store card data)

How We Use Your Information

  • •To process and fulfil your orders
  • •To respond to enquiries and provide customer support
  • •To improve our website and product offering
  • •To send transactional emails (order confirmation, shipping updates)
  • •To comply with legal obligations

International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including Canada and the United States. Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

Your Rights Under GDPR

If you are located in the UK or European Economic Area, you have the following rights regarding your personal data:

Right of access
Request a copy of the data we hold about you
Right to rectification
Request correction of inaccurate data
Right to erasure
Request deletion of your personal data
Right to restrict processing
Ask us to limit how we use your data
Right to data portability
Receive your data in a machine-readable format
Right to object
Object to processing based on legitimate interests
Right to withdraw consent
Withdraw consent at any time
Right to complain
Lodge a complaint with the ICO (ico.org.uk)

Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the site.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations. Order data is typically retained for 7 years in line with UK financial record-keeping requirements.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

info@fuelmarble.com
FuelMarble, 124 City Road, London, EC1V 2NX